CRM, ERP, IoT, Mobile App, SaaS, Multitenancy, Startup, Marketing

Automotive IoT and Multitenant SaaS solution

Automotive

www.mechanicadvisor.com

Our task was to build a complex solution from the ground up which would change the way mechanic shops manage communication, track and acquire new customers, and help grow their business. The project virtually had no market competition and still remains unique in terms of functionality.

The software product acts as CRM, online diagnostic and tracking tool of connected to the system vehicles through connected hardware OBD-II device and mobile apps.

Mechanic shops directory website with advanced search, shops reviews and content management system. The website contains 200,000 repair shops for cars, RVs, boats and motorcycles. A lot of these shops are user-reviewed and rated, allowing to search the best trusted auto mechanic in your area.

Mechanic Advisor is a one-stop shop that can help auto repair shop gain new customers and optimize current ones, reach new customers through professional online advertising, connect in real-time with customer's vehicle data through an OBD-II telematics device, and remind customers of any upcoming maintenance via text and email in the CRM system.

solution

CRM enables:

  • keep history for a particular customer from both repair and sales perspective
  • run different types of campaigns through the CRM (email, SMS or postcards)
  • live messaging through email or SMS
  • shop review aggregation and management

ERP allows:

  • plan activities related to customer services
  • schedule appointments and notification
  • manage resources and their utilization

Mobile application:

Mechanic Advisor is an iOS and Android application for both customers and Car Mechanic service providers. Users can view maintenance schedules, ask a mechanic about an issue with their car, and even identify any check engine lights their vehicle may run into. The app synchronizes with the Connection Key Telematics Device and with the car, and sends real-time vehicle information directly to smartphone.

IoT:

An easy to set up telematics system, which connects car drivers, their mechanics and cars via a simple, yet elegant Connection Key OBD-II device. Connection key connects to car’s computer and analyzes car performance, provides with a real-time diagnostic report of car’s health, sends notification both to car owner and mechanic and informs about upcoming regular checks. With it, car drivers know about critical and non-critical issues as they happen and can contact the nearby mechanic via mobile app.

Technologies used

  • ASP.NET MVC
  • ASP.NET Web API
  • React.js
  • Elasticsearch
  • MongoDB
  • SignalR
  • Entity Framework
  • MS SQL Server
  • Serverless Functions
  • JavaScript
  • ASP.NET Core
  • NUnit
  • Unity
  • PayPal integration
  • Google APIs
  • HTML5/CSS3
  • NoSQL
  • MS Azure
  • iOS
  • Objective C
  • iPhone app
  • Android app
  • Java
  • Unit testing
  • SEO
  • CDN
  • Mandrill
  • telematics hardware integration
  • Bluetooth low energy
  • GPS
  • distributed application

Take a look at our other projects

Plugins

Identity Card

SaaS, Startup, IoT, ERP, Multitenancy, Mobile App

IoT solution for Sport gyms